At Storvella, we are committed to providing helpful and responsive customer support. Whether you have a question about a product, need assistance with an order, or have a shipping or return inquiry, our support team is available to assist you.
Support Email
For general questions, customer support, product information, order assistance, returns, refunds, or other inquiries, please contact us at:
Email: support@storvella.store
We recommend including your order number when contacting us about an existing order so that we can assist you more efficiently.
Customer Support Phone
For customer support and order-related inquiries, you can contact us at:
Phone: +1 202-347-5115
Please have your order number available when contacting us about an existing order.
Live Chat & Chat Bot Support
You can also contact Storvella through our Live Chat / Chat Bot Support available on our website.
Our chat support is available 24/7 and can assist with general questions about products, orders, shipping, returns, and other common inquiries.
For matters that require additional review, our support team may ask you to contact us by email.
Customer Support Hours
Our regular customer support hours are:
Monday – Friday
9:00 AM – 5:00 PM ET
Chat Support: Available 24/7
Connect With Us on Social Media
You can connect with Storvella through our official social media channels for store updates, product information, announcements, and other content.
Social Media: Official Storvella social media channels
Only official Storvella social media accounts should be used when contacting or interacting with our store.
Customer Feedback
We value customer feedback and use it to help improve our products, services, and shopping experience.
For suggestions, comments, or general feedback, please contact:
Email: support@storvella.store
Please include relevant details in your message so our team can understand and review your feedback.
Order or Shipping Inquiries
If you have a question about an existing order, delivery, tracking, address, cancellation, or shipping issue, please contact us at:
Email: support@storvella.store
Phone: +1 202-347-5115
For faster assistance, please provide your order number, the email address used during checkout, and a brief description of your inquiry.
Contact Form
Customers can also contact Storvella through the contact form available on our website.
The contact form may include:
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First Name
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Last Name
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Email Address
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Phone Number
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Message
Please provide accurate information and a clear description of your question or request so that our support team can respond appropriately.
Business Information
Store Name: Storvella
Support Email: support@storvella.store
Customer Support Phone: +1 202-347-5115
Business Days: Monday – Friday
Support Hours: 9:00 AM – 5:00 PM ET
Chat Support: Available 24/7
Business Address: 1000 F St NW, Washington, DC 20004, USA
We aim to provide clear information and helpful customer service throughout your shopping experience with Storvella.