Terms of Service

Welcome to Storvella. These Terms of Service govern your use of the Storvella website and your purchase of products through our online store. By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Agreement to Terms

By accessing, browsing, or purchasing from Storvella, you acknowledge that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy, Return & Refund Policy, Shipping Policy, Payment Policy, and other applicable store policies.

These Terms apply to all visitors, customers, and other users of the Storvella website.

2. Eligibility & Account Responsibilities

You must provide accurate and complete information when placing an order or creating an account with Storvella.

You are responsible for maintaining the accuracy of your account, billing, shipping, and contact information. Please notify us promptly if any of your information changes.

You agree not to use another person's information without authorization and are responsible for all activity conducted through your account.

3. Products & Pricing

Storvella makes reasonable efforts to provide accurate product descriptions, photographs, specifications, availability information, and pricing on our website.

Product colors and appearance may vary depending on your device, monitor, or screen settings.

All prices are displayed in U.S. Dollars (USD) unless otherwise stated. Product prices, availability, and promotional offers may change at any time without prior notice.

We reserve the right to correct genuine pricing, description, availability, or typographical errors when discovered.

4. Order Acceptance

When you place an order through Storvella, you will receive an order confirmation acknowledging that we have received your order. An order confirmation does not necessarily mean that the order has been finally accepted or that the product is guaranteed to be available.

We reserve the right to cancel or decline an order when reasonably necessary, including in cases involving suspected fraud, inaccurate information, product availability issues, pricing errors, or other legitimate business reasons.

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.

Customers are responsible for providing accurate billing and shipping information. Storvella is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

5. Intellectual Property

All content available on the Storvella website, including text, product descriptions, photographs, graphics, logos, designs, page layouts, icons, and other materials, is owned by or licensed to Storvella unless otherwise stated.

You may access and use the website for personal and lawful shopping purposes.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit Storvella's website content without prior written permission.

Nothing in these Terms grants you ownership of Storvella's intellectual property.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Storvella will not be responsible for indirect, incidental, special, consequential, or similar damages arising from your use of our website or purchase of products.

Storvella is not responsible for circumstances outside our reasonable control, including certain shipping delays, carrier disruptions, technical failures, natural events, or other events that cannot reasonably be prevented.

Nothing in these Terms is intended to exclude or limit any liability or consumer rights that cannot legally be excluded or limited under applicable law.

7. Prohibited Activities

When using the Storvella website, you agree not to:

  • Use the website for unlawful, fraudulent, or unauthorized purposes.

  • Provide false, misleading, or inaccurate information.

  • Attempt to interfere with the operation, security, or functionality of the website.

  • Attempt to gain unauthorized access to our systems, accounts, or data.

  • Copy, reproduce, or commercially exploit website content without authorization.

  • Use automated systems to access or collect website information in a manner that may interfere with our services.

  • Introduce viruses, malware, malicious software, or harmful code.

  • Engage in activities that could damage Storvella, our website, customers, or other users.

Storvella may restrict or suspend access where we reasonably believe prohibited activities have occurred.

8. Termination of Use

Storvella may suspend or terminate your access to the website if you violate these Terms of Service, engage in fraudulent or unlawful activity, interfere with website operations, or otherwise misuse our services.

You may stop using the Storvella website at any time.

Termination of access does not affect rights or obligations that arose before termination or provisions that are intended to continue after termination.

9. Governing Law & Dispute Resolution

These Terms of Service are governed by the applicable laws of Washington, DC, United States, without regard to conflict-of-law principles.

If you have a dispute or concern, we encourage you to contact Storvella first so that we can attempt to resolve the matter informally.

If the dispute cannot be resolved informally, it may be addressed through the courts or other dispute-resolution procedures available under applicable law and in the appropriate jurisdiction.

Nothing in this section limits any rights or remedies that cannot legally be waived under applicable law.

10. Changes to Terms

Storvella may update or modify these Terms of Service from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the beginning of this page.

Your continued use of the Storvella website after updated Terms of Service are posted means that you acknowledge the updated terms.

We encourage you to review this page periodically to remain informed about the terms applicable to your use of our website.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

Business Name: Storvella

Business Days: Monday to Friday

Support Hours: 9:00 AM – 5:00 PM (ET)

Chat Support: Available 24/7

Customer Support Phone: +1 202-347-5115

Customer Support Email: support@storvella.store

Business Address: 1000 F St NW, Washington, DC 20004, USA

We are committed to providing clear information and a reliable shopping experience to our customers.